GOLF PACKAGE TERMS AND CONDITIONS
Please read the following terms and conditions carefully. The payment for a reservation of any package constitutes the customer's acceptance of these Terms and General Conditions. Authorization to use a credit card for official payment also indicates the customer's consent to our Terms and General Conditions, whether or not he/she has actually signed the appropriate credit voucher or sales draft. Verbal authorization or use of credit card confirms a reservation. The customer shall be defined as any traveler on a golf package.
To maximize your golfing experience on the Virginia Golf Trail, please allow ample time to make your scheduled tee time by arriving at least 30 minutes prior to your reservation. All of our facilities operate in the Eastern Standard Time Zone. Please refer to the facility information page for average PACE OF PLAY details.
DEPOSIT AND PAYMENTS
Reservations on the Virginia Golf Trail will be prepaid. Starting times will be secured at the time of checkout.
Payments may be made by VISA, MasterCard, Discover or American Express.
Changes include changing dates, starting times, hotels, winery tours, recreational activities or any combination. There is no fee for changes. Packages will be re-priced at the time the change is made, which may result in a price difference from the one quoted at booking.
Cancellations include canceling players from the package, a portion of the package or the entire package. If a customer requests a cancellation and is willing to accept a rain check in lieu of refund, no cancellation fee will be charged; however, refund or rain check considerations involving golf cancellations (including no shows) occurring within 24 hours to arrival are subject to the course's sole discretion. If a rain check is declined, the following cancellation fees apply:
- 15 – 30 days prior to arrival a $25.00 per person fee
- 1 – 14 days prior to arrival a $50.00 per person fee
- 24 hours prior to arrival will be subject to each course or hotel's discretion.
Cancellations involving lodging accommodations require advance notice, vary by property and may incur a charge for one night's stay. (Please ask package coordinator for more details regarding each property's cancellation policy.) No refunds will be issued for unused portions of a package once any part is used. If package prices have been misprinted or misquoted, the customer will be offered the correct price or may cancel with a full refund.
RAIN CHECK POLICY
Rain checks vary by property and will be valid for no less than one year from date of issue. It is at the discretion of each golf course whether or not a rain check will be issued. If a golf course closes due to inclement weather, the customer must go to the respective golf course, have the golf voucher signed off by a golf professional or manager indicating that The Virginia Trail Golf will not be charged, then return the voucher to us for a refund.
SUBSTITUTION OF SERVICES
Due to causes beyond our control, The Virginia Golf Trail reserves the right to cancel or modify any part of a package at its sole and absolute discretion for any reason whatsoever with or after making an effort to contact the customer, without prior notice to the customer. If comparable service or accommodations cannot be supplied due to causes beyond our control, there will be no liability or responsibility owned by The Virginia Golf Trail. In the event complete cancellation is required by The Virginia Golf Trail, our only liability will be to refund all monies paid.
The Virginia Golf Trail books lodging, golf course reservations, winery tours, historical venues and other recreational activities and issues all confirmations in the capacity of an agent for the customer only upon the express condition that The Virginia Golf Trail, it's employees, officers, directors or any individual representatives shall not be held liable for any claims, losses, personal injury, damages, costs, expenses, delays or loss of enjoyment of any nature or which may be occasioned by acts, omissions or negligence of the persons or companies rendering any of the services.
The Virginia Golf Trail does not accept responsibility for losses or additional expenses due to changes or delays in air, road, or other services, sickness, labor disputes, war, weather, or other causes. The Virginia Golf Trail shall not be liable for any additional expenses caused thereby and the customer hereby expressly waives any such claim for loss, damage, or injury arising. The Virginia Golf Trail cannot guarantee weather conditions nor can The Virginia Golf Trail be responsible for any shut down, in whole or part, of the operation of a lodging facilities, whether they are caused by weather or for any other reason. Lodging companies whose service may be included in the arrangements are not to be held responsible for any act, omission or event during the times the customer are not on board their conveyance. The customer must present a confirmation to each hotel or golf course for redemption. The Virginia Golf Trail can assume no responsibility for lost confirmations, gift certificates, or rain checks. All terms and conditions are subject to change.
Thank you for booking your package with The Virginia Golf Trail. We will strive to make your trip as memorable as possible.